Acceptable Use Policy

1. General principle

Use Actions only for lawful business purposes, in compliance with all applicable laws and the rights of others — including the people whose conversations are captured.

2. Recording & consent

Because Actions deploys a bot that records and transcribes meetings, you must only deploy it to meetings you are entitled to record; inform all participants before recording begins and obtain any consent required by law; have a lawful basis under UK GDPR to process participants' personal data (including non-members of your organisation); and never use Actions to covertly or unlawfully record or surveil anyone.

3. Prohibited content

You must not submit, capture or process Content that:

• is unlawful, infringing, defamatory, harassing, or violates others' IP, privacy or confidentiality rights;
• you have no right to record, store, or send to our AI sub-processor for processing;
• contains malware or is designed to compromise any system;
• you are contractually or legally barred from disclosing to third-party processors.

4. Sensitive & restricted data

Actions is a general business-productivity tool and is not designed or warranted for high-risk or specially regulated data. Unless agreed in writing, do not use it to capture or process: special category data under UK GDPR (e.g. health, racial/ethnic origin, religious beliefs, sexual orientation, biometric/genetic data) where that would breach the law; classified, government-restricted or export-controlled information; payment card data other than via our Stripe checkout; or data subject to sector-specific regimes you have not told us about. If meetings may incidentally touch such data, you remain responsible for having a lawful basis and safeguards.

5. Prohibited conduct

You must not:

• access another organisation's data or circumvent tenant-isolation (Row-Level Security) controls;
• reverse-engineer, scrape, or attempt to extract or replicate the AI pipeline, prompts or models, except where the law allows;
• probe or test the security of the service without our prior written permission;
• use the service to build or benchmark a competing product;
• impose an unreasonable load or abuse rate limits / usage quotas via automation;
• resell the service except as permitted, or use it to send spam or violate others' rights or safety.

6. AI output

Do not present AI-generated output as human-authored where that would be deceptive, and do not rely on it for significant decisions without human review. You are responsible for how you use the output.

7. Enforcement & reporting

We may investigate suspected breaches, cooperate with law enforcement, remove offending Content, and suspend or terminate accounts — giving notice and a chance to remedy where we safely can, but acting immediately for serious or ongoing risk. Report abuse or security issues to support@actions-app.com.